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Faqs

What Is An Electronic Cigarette?

An e cigarette is an alternate nicotine supply system and is only attended for regular smokers over the age of 18-21. Electronic cigarettes are only to be used as a cigarette smoking alternative and not to be used as a nicotine replacement therapy. Though ingredients used in the e-cigarette liquid are FDA approved, the cigarette has not been approved as a Nicotine quit smoking cessation device.

What Is An Electronic Cigarette Starter Kit?

An e-cigarette (or electronic cigarette) starter kit typically refers to the necessities needed for a consumer to begin their electronic cigarette experience. Because e-cigarettes are operated by rechargeable lithium ion batteries (the same technology used in cell phones and laptops) rather than the material used in traditional cigarettes (paper and tobacco) certain items are needed to sustain the battery charge. These items include, but are not limited to, a USB charger, battery, and car and wall chargers. Electronic cigarette starter kits generally come with everything needed to start using electric cigarettes right away. SimpleCig starter kits utilize all the latest technology and are offered at considerably lower prices than most all other leading electronic cigarette brands.

What Comes In My Electronic Cigarette Starter Kit?

SimpleCig e cigarette starter kits can be purchased three ways: a standard kit for $29.95, a basic kit for $49.95 and premium kit for $69.95. The standard electric cigarette kit comes with one rechargeable 180 mAh 3.7 v lithium ion battery, three prefilled cartridges, one USB charger and one hard portable case. Our basic electronic cigarette starter kit comes with one rechargeable 180 MAh rechargeable lithium polymer battery, seven pre-filled cartridges, one USB charger and one wall adapter. Our SimpleCig premium starter kit comes with one 180 mAh rechargeable lithium polymer battery, one 280 mAh lithium polymer battery, eight flavor cartridges, one carrying case, one USB charger, one wall charger and one car charger. 

One Piece Cartridge Technology

SimpleCig's cigarette cartomizer utilize the latest one piece technology. All SimpleCig electronic cigarette cartomizers have an all in one cartridge and atomizer unit. This means far better vapor production and a more constant vapor quality. This new technology is recommended for users who wish to gain optimal performance from their e cigarette.

Flavors Available For Starter Kits

All SimpleCig starter kits come with two cartridges which would be the approximated equivalence to about two pack of cigarettes. When you purchase an e cigarette starter kit from SimpleCig.com, you will be able to choose from either Refreshing Menthol, Full Flavored Premium Tobacco, Western Blend or Turkish Blend Tobacco Flavors. (Note: if no nicotine selection or flavor is indicated, an automatic High nicotine Full Flavored Premium Tobacco will be sent.)

What Nicotine Strengths are Available?

SimpleCig starter kits are conveniently available in three different nicotine strengths. SimpleCig users can choose from High 18mg, Low 11mg and Non 0mg. 24mg Extra strength is available in Tobacco and Menthol blends. 

Buying Wholesale

Do you wish to be a part the booming electronic cigarette industry? Do you have your own retail space, private medical facility, or have friends or family to whom you want to convert to e cigarettes? SimpleCig is making it easier for you to step foot in this explosive niche. Call today and let one of our highly skilled representatives coordinate an individualized priced structure that will benefit all your personal economic needs.

How Do SimpleCig batteries work?

Electronic cigarette batteries work by powering the atomizer contained within the cartridge. The activation then vaporizes the nicotine and flavor solution to produce vapor which the user inhales and exhales. Activation of the battery is initiated by an automatic flow sensor which is triggered by when the user inhales from the cigarette. This activation then powers the atomizer contained within the cartridge when connected to the cigarette battery. When not in use, your e cigarette will automatically turn off.

When to Recharge Your Battery

You will know to recharge your electronic cigarette battery when the LED light at the end of your cigarette continually blinks on and off. You will also know it is time to recharge the battery when the vapor from your cartridge becomes less even after the cartridge has been replaced. To improve your e cig batteries lifespan, the user should prevent completely draining their battery before recharging. SimpleCig recommends recharging the battery frequently between uses.

Battery Lifetime

SimpleCig e cigarette battery is 70 percent charged and ready for use when delivered; however, it should be charged before first use for optimal performance. Our electronic cigarette battery should last 18-20 cigarettes worth of smoking before a necessary recharge. On average our electronic cigarette battery will take 3-4 hours to recharge. The lifespan of our battery is approximately 400 charges, or a years worth of use.

Which battery is right for you?

For novice users, SimpleCig recommends our 180mAh battery which is readily available for purchase individually or within all three of our SimpleCig starter kits. The 180mAh battery is the most recommended battery for first time users because of its simple two piece technology and its comparable vapor production and throat hit (throat hit refers to the sensation of vapor to the back of the throat) to traditional cigarettes. For more advanced users Simplecig.com is now offering a 280mAh battery. The 280 mAh battery produces more vapor, holds a longer charge and is slightly larger than our original 180mAh battery. The 280 mAh battery can be enjoyed by both novice and more advanced e cigarette users.

Tips on how to improve your batteries lifetime

To sustain the longevity of your electronic cigarette battery, make sure to take it off the USB charger right after its done charging. You will know your e cigarette battery is completely charged when the LED light turns off. Leaving your e cig battery on the charger for too long will shorten the life span. We also recommend charging your e cigarette battery before it is completely drained. Make sure to keep your battery out of cold temperatures and away from extreme heat!

User Tip: Before each use inhale long and slow at least once from your electronic cigarette. This will warm up the battery and create stronger vapor.

How to prevent overheating

To avoid the possibility of your battery overheating, the user should not continuously use their e cigarette for long periods of time. You will know your e cigarette is over heated when the device is warm to the touch. Also over heating can cause an undesirable bad flavor from your cartridge. If you experience an overheated battery, set the device down, wait for it to cool off, and replace the cartridge with a fresh new one. Also, avoid over charging. Over charging your electronic cigarette will shorten the life span or possibly destroy your battery.

How To Dispose Of An Electronic Cigarette Battery

Lithium-polymer batteries are environmentally friendly. For safety reasons, its best that the Li-Poly batteries be fully discharged before disposal (however, if physically damaged it is NOT recommended to discharge them before disposal). The batteries must also be cool before proceeding with disposal. Here are the best instructions for disposal of your e cig batteries: place the battery into a plastic container (do not use a metal container) of saltwater that allows the battery to be completely submerged (use 1/2 cup of salt per gallon of cold water). This container must be covered. Soak the battery in the salt water for a minimum of two weeks after which the battery can be thrown away through your regular method of waste disposal once it is wrapped it in newspaper or paper towels.

Cartridges

SimpleCig electronic cigarette cartridges are an all in one unit which includes a built in atomizer and refillable cartridge. The all in one piece allows enjoying your electronic cigarette easy and convenient. After you're finished with your e cigarette cartridge you can simply dispose of it or refill at your convenience. Our electronic cigarette cartridges can be enjoyed in a variety of flavors and variable nicotine strengths.

SimpleCig e cigarette cartridges are USA made and prefilled with our FDA approved E liquid/E juice. Currently available for your vaporizing pleasure are Full Flavor Premium Tobacco, Western Blend, Turkish Blend, Menthol, Coffee, Cherry and Vanilla. All flavors can be purchased in 18mg-1.8% nicotine(high), 11mg 1.1% nicotine (low), and 0mg (non-nicotine).

Each one of our e cigarette cartridges will last you approximately 18-25 cigarettes or 300-320 inhales. The exact amount of an inhales are correlated to the user's length and strength of inhalation. For this reason each user will experience slightly different results.

Which Nicotine strength is right for you?

Finding the appropriate nicotine strength varies with personal preference. SimpleCig e cigarettes were designed to simulate the authentic sensation of smoking traditional cigarettes. For those who are used to smoking light cigarettes we recommend the low 11mg nicotine e cigarette cartridge selection. The throat hit (simulation or feeling of smoke on the throat) of high nicotine 18mg e cigarette cartridges may be too strong for light cigarette smokers.

Tips on storing your electronic cigarette cartridges

To get more out of your e cigarette cartridges, make sure you store your cartridges on their side. Storing your electronic cigarette cartridge on their side will prevent pooling on either end and will eliminate the possible chance of E/liquid leakage. Be sure to store your electronic cigarette cartridges out of direct sun light and in a cold dry place. Your e cigarette cartridges will last 3-5 months if stored and unused.

Ingredients inside electronic cigarette cartridges

All ingredients used in our electronic cigarette cartridges are USA made and FDA approved. The main components in our solution are:propylene glycol, glycerin, purified water, nicotine and flavoring.

Propylene glycol is the main component used in our e cigarette cartridges and e-liquid. Propylene glycol is recognized as safe by the FDA and is primarily used in household food ingredients. Glycerin allows the e liquid solution to vaporize when heated within the electronic cigarette cartridge. The use of the two ingredients propylene glycol and glycerin help keep the solution lubricated within your e cigarette cartridge.

Some SimpleCig electronic cigarettes contain nicotine which can be highly addictive. For this reason we do not recommend nonsmokers to use our products containing nicotine. All of our electronic cigarette cartridges and e liquids are available in variable nicotine strengths including zero nicotine. Electronic cigarettes have not been approved by the FDA as a Nicotine cessation device; however, users of this product have reported many successes in reducing and/or ceasing their nicotine intake.

Flavors Available

SimpleCig offers seven different e juice flavors along with three different Nicotine strengths. Flavors available are: Full Flavored Premium Tobacco, Western Blend, Turkish Blend, Menthol, Coffee, Cherry and Vanilla.


Full Flavored Premium Tobacco

Bold and aromatic tobacco flavoring. Great for those who want to experience unfiltered tobacco smoking.

Western Blend 

Rich, Mild and Classic. Western blend tobacco electronic cigarette refill cartridges inspire familiar classic tobacco flavoring. Experience America's favorite tobacco flavor in an up-to-date modern e cigarette form!

Turkish Blend

Smooth, Sweet and Mellow. Turkish blend electronic cigarette cartridge refill is an intoxicating blend of Turkish blended tobaccos that inspire sweet velvety aromatic vapor notes. Perfect for those who want to experience mellow tobacco smoking. 

Menthol

Cool and Refreshing. Menthol electronic cigarette refill cartridges are perfect for those who crave non tobacco flavored smoking. Enjoy a perfectly balanced mint and menthol flavoring in each and every puff!

Coffee 

Let our Simplecig coffee blend  electronic cigarette cartridges be your perfect way to start your day. SimpleCig coffee blend electronic cigarette cartridges are a ideal alternative for any of our Tobacco or Menthol Blends.

Vanilla 

Escape the day with SimpleCig's Vanilla blend electronic cigarette refill cartridges. Let the rich and smooth tantalizingly sweet vanilla vapor be your affordable luxury.

Cherry 

SimpleCig's Cherry Blend electronic cigarette cartridge refill is a fruity, delectably sweet and irresistible alternative. A mouthwatering option and a definite must try!

Customer Service

SSL (Secure Sockets Layer)
SimpleCig.com's website is certified SSL secure. We do not keep customer credit card information on file, nor do we automatically re-bill credit cards monthly. All orders made are transacted only once at point of sale. Your information will never be shared with a third party.

Shipping

SimpleCig typically ships all packages within 24 hours of purchase and is set to be delivered by USPS (United States Postal Service). An order confirmation will be emailed after an order has been placed, followed by an additional email after the order has been shipped. If standard shipping is chosen the package will be shipped first class USPS and will be delivered within 5-10 days of placement. Orders placed priority $10 should expect to receive their package within 2-4 days after email shipment confirmation. For those who wish to have their package sent express mail, depending on geographical location, expect 1-2 days for delivery. Please note: Orders must be placed before 3p.m. PST, otherwise expect delivery delay. Orders placed after 3p.m PST on Friday and Saturday expects an additional one day delay. A confirmation email will be sent once the item has been processed and sent for delivery. Tracking numbers are available for overnight delivery only. Special delivery request are to be made by the individual upon point of transaction in the comment section provided at checkout.

Delivery time frames are calculated from the date your package is shipped and does not include order processing time.

Please Note: SimpleCig is not responsible for any possible delivery delay brought on by the United States Postal Service. All items are delivered on time and typically within 24 hours of order placement to the United States Postal Service; however, we are no longer responsible for the product after it is set for shipment. All delivery issues should be addressed with your local post office.

Payment Methods

SimpleCig accepts VISA, Mastercard, Discover and money order. If the money order option is requested, your shipment will not be processed for shipping until the money order is received.

Please note: SimpleCig is not responsible for lost money orders. Please call and speak to a representative if you choose this option.

Returning

All returning requests must be within the original 30 day time period and include all items from the original order. We reserve the right to refuse any refund or deliver partial refund if items requesting do not meet requirements. This includes but is not limited to; missing cartridges, chargers, case and/or products damage. Because of obvious hygiene reasons, we may refuse to issue refunds for used flavor cartridges. All cartridges being returned must be in its originally sealed plastic wrapper. If for any reason you should have a problem with a particular cartridge strength/flavor, please notify one of our representatives. We are not responsible for undelivered returns. Returning reimbursement does not include cost of shipping. All Items must be shipped in a padded envelope or box with original packing slip.

Please note: We will not return any items over 30 days of original purchase.

Once returned items have been received a SimpleCig representative will notify you to issue your refund. Please allow 2-4 days for your refund reimbursement.

For more information please refer to Term and Conditions

Electronic Cigarette Warnings:

Nicotine Warning: 

SimpleCig products are not smoking cessation products and have not been tested as such. The U.S. FDA has not approved SimpleCig products for any cessation use and are not intended to diagnose, cure, mitigate, treat or prevent disorders, disease or physical illness. Nicotine is addictive and habit forming and it is very toxic by inhalation in contact with the skin or if swallowed. Ingestion of the non vaporized concentrated ingredients in the cartridge can be poisonous. Physical effects of nicotine may include increased heart rate and accelerated blood pressure. If the cartridge is swallowed, seek medical assistance immediately. SimpleCig products are intended for use by adults of legal smoking age and not by children, women who are pregnant or breast feeding, or persons with or at risk of heart disease, high blood pressure, diabetes or taking medicine for depression or asthma. SimpleCig products may not be sold to minors. Keep this product out of reach from children. 

California Prop 65 Warning:

This product contains nicotine, a chemical known to the state of California to cause birth defects and reproductive harm. 

Electronic Cigarette Battery Warning:

Electronic cigarette batteries are made from the same lithium ion material as laptop computers and cell phone batteries. Keep your electronic cigarette battery away from extreme heat. Do not attempt to ignite or light your electronic cigarette battery with fire. Extreme heat may cause combustion.